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Room Attendant

Reliance Hotel Group | Posted 27-03-2021

Tucson (Hotel and Tourism)

What?s the job?

As a Room Attendant ? you?ll make sure our rooms and suites are always ?fresh and welcoming? for our guests after a busy day of work or leisure ? creating a haven for them to escape and relax in ? or get that last bit of work done.

Your day-to-day

  • You?ll make sure our rooms are always at their best ? we have standards ? but it?s down to you to make that room special and memorable for guests
  • Help guests ? you?ll be happy to help if someone needs a toothbrush or directions for example
  • Keep your supervisor updated on room service progress and alert them to any repairs needed
  • Safety awareness ? follow our established safety procedures at all times ? and wear protective equipment when needed
  • Be organized ? keep on top of supplies and amenities and always try to minimize waste
  • Reunite items with owners ? and log any lost and found property
  • Look smart ? wear your uniform with pride
  • Other ad-hoc duties ? unexpected moments when we have to pull together to get a task done
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
  • May regularly assist with deep cleaning projects
  • May assist with other duties as assigned

What we need from you

  • High school diploma or equivalent and/or experience in a hotel or a related field
  • Must be able to effectively communicate both verbally and written, with all levels of associates and guests in an attentive, friendly, courteous and service oriented manner.
  • This is a physical role and you’ll be on your feet most of the day and will be expected to stand for your entire shift.
  • Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • You might need to bend and kneel to complete some activities.
  • Literacy skills, such as reading, writing and basic math skills are required.
  • Flexible attitude to shifts – you may need to work nights, weekends and/or holidays