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Full Time Medical Receptionist

| Posted 12-05-2022

Ellsworth (Accounting and Finance)


Job Title: Medical Receptionist


COMPANY OVERVIEW:

ConvenientMD is a full-service, provider staffed urgent care group offering high-quality and affordable medical care for a broad scope of illnesses and injuries for patients of all ages. No appointment is needed; customers can just walk-in from 8am to 8pm, 7 days a week. The company has a friendly staff providing a consumer-centric experience. ConvenientMD clinics always have an experienced provider on site in state-of-the-art facilities equipped with digital x-ray, lab, ECG and IV.


ESSENTIAL JOB RESPONSBILITIES:

  • Greet patients in a welcoming and professional manner; provide information and guidance based on expressed needs and all available resources.
  • Assist in answering and screening phone calls in a professional, timely manner.
  • Participate in registering patients by gathering necessary demographic and insurance information from patient to build a new/updated patient account in the Electronic Medical Record.
  • Provide necessary forms to patients for completion and signatures while maintaining patient confidentiality with all patient information by adhering to all security and HIPAA guidelines.
  • Collect payments, insurance co-pays, and prescription charges while following all CMD financial policies.
  • Perform various administrative duties such as photocopying forms, creating reports, faxing forms to employers, filing forms/charts and maintaining various logs of daily activities including patient count and financial transactions.
  • Schedule specialist referrals as needed for patient follow-up.
  • Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team.
  • Familiarity with scope of services provided at CMD and costs affiliated with all services
  • Following all policies, guidelines and checklists supplied by management with the ability to maintain awareness of changes as they occur.
  • Exemplify the mission and values of ConvenientMD in all interactions and communications.


EDUCATION AND REQUIREMENTS:

  • High school diploma is required.
  • Previous medical receptionist experience preferred.
  • Strong knowledge of how to use data processing software, personal computer, and other programs common to an office environment. Previous experience with Microsoft Word and Excel required.
  • Basic knowledge of billing/coding and insurance information preferred.
  • Ability to work in a fast-paced environment and effectively learn new knowledge and skills.
  • Must be self-motivated to complete tasks and have the ability to multi-task.
  • Flexible attitude and enthusiasm for positive change.
  • Desire to work in a team-oriented environment.
  • Must be able to work 12 hours shifts, weekends and holidays per CMD scheduling guidelines